Asked to pay by gift card? It’s a Scam!

Tuesday, July 17 at 09:00 AM
Category: Personal Finance

Arvest Bank is warning consumers about scams related to gift cards.

According to the Federal Trade Commission (FTC), many people are being targeted by scammers asking for payment in the form of gift cards. These scammers may call people claiming to be with the IRS, or tech support, or a so-called family member in need. If you’ve gotten a call like this, you know that the caller will then demand the gift card numbers and PIN.

And, poof, your money is gone.

Scammers are good at convincing people there really is an emergency, so lots of people have made the trip to local merchants to buy gift cards to send these callers. And scammers love gift cards – it’s one of their favorite ways to get your money. These cards are like giving cash – and nearly untraceable, unless you act almost immediately.

Here’s the most important thing for you to know: anyone who demands payment by gift card is always a scammer.

Gift cards are for gifts, not payments. If you’ve bought a gift card and lost money to someone who might be a scammer, tell the company who issued the card. (The contact info might be on the card, but might require some research). Tell them their card was used in a scam. If you act quickly enough, they might be able to get your money back. But – either way – it’s important that they know what happened to you. And then please tell the FTC about your loss by visiting*. Your report helps the FTC try to shut the scammers down.

How to Report Fraud Related to Your Arvest Accounts

  • To report Identity Theft, financial fraud or an unauthorized transaction in your account, please contact Customer Service immediately at (866) 952-9523.

  • To report a lost or stolen credit, debit or ATM card, please contact Customer Service immediately at (866) 952-9523 or by using our Contact Us page.

  • To report a suspicious email, phone call or text message, please forward the suspicious email to, or send a message to:

Source: FTC

Links marked with * go to a third-party site not operated or endorsed by Arvest Bank, an FDIC-insured institution.




Tags: Financial Education, Fraud Alert, Gift Cards, Privacy and Security

Arvest Visa® Gift Card Notice

Friday, November 10 at 01:00 PM
Category: Arvest News
After March 31, 2018, Arvest Visa® Gift Cards will no longer be supported and you will no longer be able to use them to make purchases. 
If you still have a balance left on your prepaid gift card, the following options are available:
  1. Spend any remaining balance on your card before March 31. (Keep in mind, these cards can be used for purchases everywhere that Visa® debit cards are accepted.) 
  2. You can visit an Arvest branch to get the remaining balance off of your card. You must have the card number in order for an associate to issue a cashier’s check with the remaining balance. (There is no fee for this cash out option.)

You may check your balance online here or call (877) 618-2648 for a balance inquiry. The card transaction history will also be available.

If you have additional questions about this change, please call customer support at (866) 952-9523.
Tags: Gift Cards

Makin’ a List, Checkin’ it Twice

Friday, October 04 at 10:40 AM
Category: Personal Finance

It won’t be long until the holiday lights start going up, and the merchandising in stores changes to red and green.

It seems like the holiday season kicks off earlier and earlier each year, and sometimes that also means the arrival of stress over holiday spending. But don’t let debt be the Grinch that steals your holiday fun.

Instead, follow these spending tips to make this holiday season – and the new year – a happy one:

  • Making a list is one of the best things we can do to maintain fiscal health for the holidays. By planning gift purchases, we can put aside sufficient funds to pay for the holidays and not carry over balances into the New Year. A list also helps keep us on track and minimize impulse purchasing when we just don’t know what to get Grandpa Joe. Consider using a register or tracking log to keep spending on track.
  • Many financial pundits eschew credit cards to manage spending, but consider this -- most credit cards offer some type of rewards program. As long as the credit card is paid off each month, there are no finance charges (interest) and no fees. Another good idea if you plan to buy with a credit card is to take that cash, put it aside in an envelope for that holiday gift list and use it to pay off the credit card bill when it arrives in the mail or inbox. Consider paying the bill right after the purchase to make sure the holiday money isn’t spent elsewhere and to stay ahead of the due date. Use online banking and bill pay services to make the payment any time. Then enjoy rewards points that can be used for gift cards or travel, and avoid that New Year’s credit card balance hangover.
  • Give more gift cards. It’s easy to spend an extra $5 here and $10 there as you search for just the right gifts. With a gift card, you’ll spend exactly what you intended to spend.
  • Here’s another great gift idea: Treat yourself to a Christmas Club account, available at select Arvest locations, to prepare for next year’s holiday purchases. Visit select Arvest branches to open a Christmas Club account that only allows deposits during the year. The lump sum saved throughout the year will be transferred into your Arvest checking or savings account just in time for holiday purchases. Set up an automatic transfer to the Club account each month or payday to build a holiday nest egg. It also helps develop the habit of saving.
  • Some of the most heartfelt gifts are the ones we make. Have a baking weekend with the kids! Oh what fun it is to … sprinkle colored sugar and nibble on chocolate chips as a family. The personal treasures made with love create a holiday to remember. Think of the joy a collection of digital photos will bring to family members that live far away – or even next door!
  • Instead of throwing a holiday party and buying silly gifts for friends or co-workers, why not organize a group volunteer day? Instead of wasting money on gifts that may or may not get used, spend some meaningful time with your friends or co-workers, and make the world a better place in the process. There are plenty of worthy causes, after all, and if you take a few pictures during your volunteer effort, you’ll have a truly worthy memento.

Hopefully, these spending tips will help prepare you for the holiday season and maybe even set off a few carols in your head. As the song, “Santa Claus is Coming to Town,” reminds us, “… makin’ a list and checkin’ it twice …” is good advice and not just for Santa and his elves!

Tags: Arvest Rewards, Budgeting, Cash Management, Credit Cards, Financial Education, Gift Cards

More Options with Arvest Rewards

Tuesday, March 05 at 02:10 PM
Category: Arvest News

We’re excited to announce Arvest Rewards members can now cash in their reward points for an even larger selection of retailer gift cards. We’ve just added the option to get gift cards for Cabela’s, Regal Entertainment Group and TJ Maxx/Marshalls/Home Goods on top of over 50 other merchants including restaurants, retailers, hotels and airlines. If you’re not familiar with Arvest Rewards, then you’re missing out! Here’s how it works.

Earning Points
Arvest Rewards members earn reward points on purchases made with an Arvest personal credit card or Arvest CheckCard. You must have an Arvest personal credit card to enroll in Arvest Rewards. You will earn one point for every dollar purchased with your Arvest credit card and one point for every three dollars spent with your Arvest debit card. Points are earned on “signature based” transactions only.

You also have the ability to combine any of the Arvest personal credit or debit cards within your household, so they all accumulate into one point pool maximizing the rewards points.

Tracking Points
Once you start accumulating Arvest Rewards points, you will receive a quarterly statement telling you how many points you have earned. You may also track your points via the Arvest Rewards website. You may also call our rewards provider, Resource Technical Services, at (877) 994-0839, Monday through Friday, 8 a.m. to 4 p.m. CT.

Redeeming Points
You can redeem points for gift cards from over 50 merchants including restaurants, retailers, hotels and airlines online or by calling the redemption center at (877) 994-0839. Points will be deducted from the rewards account upon redemption. You can also redeem points for reimbursement for select travel expenses paid using an Arvest credit card or Arvest CheckCard.

Sign up today for Arvest Rewards, and as a new Arvest Rewards member you will receive 1,000 bonus award points immediately! Enroll all eligible cards in your household into one Arvest Rewards point pool for one low fee. You can either pay $2.49 per month or pay $24.95 per year. Earn just 5,000 points in one year and get back $50—double your investment!

Tags: Arvest Rewards, Credit Cards, Debit Cards, Gift Cards

Using Your New Arvest Gift Card

Wednesday, December 26 at 08:00 AM
Category: Personal Finance

Once again this year some of the most popular gifts exchanged at holiday gatherings were gift cards of every kind and every amount.  Gift cards allow the recipient to choose exactly what they want to buy - avoiding returns for the wrong size, color or wrong item altogether.  Visa Gift Cards from Arvest are a great choice because they can be used almost anywhere Visa cards are accepted.

Arvest Visa Gift Cards are a popular holiday gift and thousands are given every year. Here are some tips for using your Arvest Visa Gift Card:

Know your balance before you shop. Go online to check the balance of your card, or call (877) 618-2648.  Since your card has a fixed amount of funds, you will need to know the amount available on your card to ensure you can pay for your purchase.

Avoid problems at the register.  Ask the cashier to ring the card up as a "credit" instead of a debit. This prevents any requests for you to enter a PIN for your gift card.

Conduct a split transaction.  To make a purchase with your gift card for more than the amount stored on the card, simply tell the cashier you need to make a split transaction payment.  Tell them how much to apply to the total from your gift card, and then complete the purchase with another form of payment.    If the full purchase amount exceeds the total on the card, the transaction will be rejected unless you use this method.

If you have more questions about your new Arvest Visa Gift Card, visit our website or call (866) 952-9523.  

Still need a last minute holiday gift?  Gift cards are still on sale - stop by a branch and get one today!

Tags: Consumer Protection, Gift Cards

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